I was recently read into a Problem for which the particular vendor was downplaying the severity of the issue and the usual games of Enterprising 'saving face.' They were haranged into providing a means for detecting the failure state and gave 'us' a script to run. This is where I get involved as the interested parties had no infrastructure do run said tool and since no real manual was provided were at a loss. No biggy, that's my jam, so I agreed to get it working for them.